Privacy Policy

Effective Date: April 1, 2026

Loup (“Loup,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit teamloup.com, submit information through our website, communicate with us, participate in our recruitment processes, or engage with our services.

We provide recruitment services connecting product design professionals with companies seeking talent. This policy applies to candidates, prospective candidates, clients, business contacts, and website visitors.

We process personal information in accordance with applicable privacy and data protection laws. Where consent is required, we will request it separately.

1. Information We Collect

Depending on your interactions with Loup, we may collect the following categories of personal information:

Contact Information

  • Name, email address, phone number, and company name.

  • Professional contact details and preferred communication methods.

Professional and Candidate Information

  • CVs, resumes, portfolios, LinkedIn profiles, and other professional profiles.

  • Employment history, job titles, skills, qualifications, and professional experience.

  • Career interests, preferred roles, salary expectations, availability, and other information relevant to recruitment.

Recruitment and Business Communications

  • Information submitted through our website application forms.

  • Communications through email, LinkedIn, phone calls, text messages, and other channels.

  • Interview scheduling, recruitment progress, candidate feedback, and interactions with clients.

Information from Other Sources

  • Professional information obtained from publicly available profiles, referrals, professional networking platforms, and other recruitment-related sources, where permitted by law.

Website and Technical Information

  • IP address, browser and device information, pages visited, and other technical information that may be collected through our website, hosting provider, cookies, and similar technologies.

You may choose not to provide certain information. However, this may limit our ability to respond to your inquiry or consider you for relevant opportunities.

2. How We Use Your Information

We use personal information for legitimate business and recruitment purposes, including to:

  • Respond to inquiries and provide recruitment services.

  • Evaluate professional experience and match candidates with relevant job opportunities.

  • Maintain candidate profiles for current and future recruitment opportunities.

  • Communicate with candidates about roles, applications, interviews, and recruitment progress.

  • Communicate with clients about hiring needs, candidate introductions, and recruitment services.

  • Manage business relationships and maintain relevant recruitment records.

  • Operate, maintain, and improve our website and services.

  • Protect our business, prevent misuse, and comply with applicable legal obligations.

Where required by applicable law, we will identify and rely on an appropriate legal basis for processing personal information.

3. Candidate Information and Future Opportunities

If you apply for a role, submit your professional information, or engage with Loup about potential opportunities, we may retain your information to assess your suitability for current and future positions.

We may contact you when we identify opportunities that appear relevant to your experience, skills, and career interests.

We may obtain candidate information directly from you or from professional networking platforms, publicly available professional profiles, referrals, and other recruitment-related sources where permitted by law.

Where appropriate and in accordance with applicable law, we may share relevant candidate information with prospective employers as part of the recruitment process. We will limit disclosures to information relevant to the recruitment purpose and provide candidate information in accordance with applicable legal requirements.

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and exceptions.

4. Sharing of Information

We do not sell personal information for money. We may share personal information in the following circumstances:

  • Client companies and prospective employers: To facilitate candidate introductions and recruitment opportunities.

  • Service providers and recruitment platforms: Including Squarespace, Spott, and other providers that support our website, recruitment operations, communications, and business administration.

  • Professional advisers: Where necessary for legal, accounting, or other professional services.

  • Legal and regulatory authorities: Where required by law or where reasonably necessary to establish, exercise, or defend legal claims or protect our legal rights.

We expect service providers to handle personal information appropriately and apply safeguards where required by law.

We do not share candidate information with client companies for unrelated marketing purposes.

5. Text Messages and Communications

Loup may communicate with candidates and clients through email, LinkedIn, phone calls, and text messages.

Our text messages may relate to recruitment opportunities, candidate updates, interview scheduling, client communications, and other relevant business matters.

We generally use text messaging as a direct communication channel following an existing conversation or contact with the individual. Where consent is required, we will obtain it before sending relevant messages.

You may ask us to stop sending text messages by replying to the message or contacting us directly. Opting out of text messages will not necessarily prevent us from communicating with you through other appropriate channels, where permitted by law.

We do not share mobile contact information or text messaging consent information with third parties or affiliates for their own marketing or promotional purposes.

6. Cookies and Website Technologies

Our website is hosted on Squarespace, which may use cookies and similar technologies to operate the website, maintain security, understand website performance, and support website functionality.

Depending on our website configuration, these technologies may collect technical information such as browser details, IP addresses, pages visited, and interactions with the website.

We do not knowingly use dedicated advertising tracking tools such as Meta Pixel or LinkedIn Insight Tag at the time this policy is published. If we introduce additional analytics or advertising technologies, we will update this policy as appropriate.

You may be able to manage cookie preferences through our website's cookie controls and your browser settings. Where required by law, we will provide appropriate choices and obtain consent before using non-essential cookies or similar technologies.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including recruitment, maintaining professional relationships, business administration, and complying with legal obligations.

Candidate information may be retained for future recruitment opportunities where appropriate and permitted by law. We periodically review retained information and delete or anonymize information when it is no longer reasonably necessary, subject to applicable legal requirements.

You may request deletion of your personal information by contacting us. We will consider and respond to your request in accordance with applicable law. Certain information may need to be retained where a legal obligation or other lawful exception applies.

8. International Data Transfers

Loup works with candidates and clients across different locations. Personal information may be accessed, stored, or processed in countries other than the country in which it was collected, including the United States and the United Kingdom.

Where applicable data protection laws restrict international transfers, we will implement appropriate transfer mechanisms and safeguards as required by those laws.

9. Your Privacy Rights

Depending on your location and the laws that apply, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Request restriction of, or object to, certain processing activities.

  • Request a copy of certain personal information in a portable format.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain processing activities where applicable law provides that right.

  • Lodge a complaint with the relevant data protection or privacy regulator.

These rights are subject to applicable legal requirements and exceptions.

To exercise a privacy right, please contact us using the details in Section 12. We may need to verify your identity before processing a request.

10. Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security.

11. Third-Party Websites and Services

Our website and communications may contain links to third-party websites or services, including professional networking platforms and recruitment tools.

Those third parties may process personal information in accordance with their own privacy policies and practices. We encourage you to review their policies before providing information directly to them.

This policy does not govern the independent privacy practices of third-party websites or services.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Loup

Website: https://teamloup.com

Privacy contact: Support@teamloup.com

Legal entity: Loup Staffing LLC

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws.

Any updates will be published on this page with a revised effective date. We encourage you to review this policy periodically.